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Terms And Conditions

Version: 6 April 2021

1. Definitions and Interpretation

1.1. In these Terms and Conditions, the following words will have the following meanings:

Booking: means a delegate booking for a Mobius Training Course.

Customer: means the person or entity who purchases the Mobius Training from Us.

Delegate: means any person attending a Mobius Training Course as a delegate.

Delegate Booking Form: means our prescribed online booking form or offline booking form for the Mobius Training Course that is to be completed and submitted by those wishing to attend the Mobius Training Course.

Delegate Booking Information: means the delegate booking information applicable to the Mobius Training Course issued by Us from time to time via the Website or via email.

In-House Training: Training provided by Us at the Customer’s premises or online training primarily for the Customer’s Delegates.
Mobius Training Course: means the training course or courses organised by Us to which these Terms and Conditions are stated to apply and includes Public Training and In-House Training.

Public Training: Training provided by Us at a physical location or online for all Delegates.

Terms and Conditions: means these terms and conditions.

Training Materials: any materials or documents (including materials or documents in digital format) provided by Us as part of the Training.

Venue: means any facilities or locations of any nature relating to the Mobius Training Course (including any accommodation provided as part of the Booking).

We: means Mobius Group Sdn Bhd (Company No: 202001035108 (1391429-D), whose registered office is at C-07-08, The HUB SS2, Jalan Harapan, 46300 Petaling Jaya, Selangor, Malaysia. “Us” and “Our” shall be read accordingly.

Website: means our website

You: means the Delegate (and the Customer where applicable) or anybody who in Our reasonable opinion is acting with the Delegate’s authority or permission, or as the Delegate’s representative. “Your” shall be read accordingly.

2. Terms and Conditions

2.1. All Bookings are accepted subject to availability and these Terms and Conditions. These Terms and Conditions should be read carefully prior to making a Booking and any queries relating to them should be raised with Us prior to making a Booking, as making the Booking constitutes acceptance by You of these Terms and Conditions.

2.2. If you have any queries relating to these Terms and Conditions please contact us at training@mobiusgroup.co

3. Online Booking

3.1. Bookings will only be accepted if You use the online Delegate Booking Form or offline Delegate Booking Form provided. You are responsible for the accuracy and completeness of all information which You provide to Us.

3.2. Your Booking will not be confirmed until we send you a Confirmation of Your Booking via email.

3.3. We will make reasonable efforts to meet dietary and access requests where notified in advance.

4. Price

4.1. The prices are as set out in the Delegate Booking Information as published at the time at which We accept Your Booking.

4.2. The price of the Booking is per Delegate and is exclusive of service tax which will be charged at the current rate.

4.3. Where applicable, further details about the Venue and rates for Delegates are set out on the relevant Mobius Training Course web pages on the Website.

5. Payment

5.1. Public Training

  1. Payment for the Booking may be made by online bank transfer to our Bank Account as follows:
    Bank: Maybank Berhad
    Name of Account: Mobius Group Sdn Bhd
    Type of Account: Current Account
    Account No: 512232047582
  2. You agree to make payment to us as follows:
    (a) 20% (Deposit) to be paid upon Booking confirmation; and
    (b) 80% (Balance) to be paid at least 48 hours before scheduled training time.

5.2. In-House Training

  1. Payment for the Booking may be made by online bank transfer to our Bank Account as follows:
    Bank: Maybank Berhad
    Name of Account: Mobius Group Sdn Bhd
    Type of Account: Current Account
    Account No: 512232047582
  2. You agree to make payment to us as follows:
    (a) 50% (Deposit) to be paid upon signing of Booking Form by both Parties;
    and
    (b) 50% (Balance) to be paid within 30 days after the date of the Mobius Training Course.

6. Cancellation by Delegates

6.1. Any cancelled Bookings, to be effective, must be received by Us in writing by email to training@mobiusgroup.co

6.2. For Public Training, our Refunds policy is as follows:

  1. if we receive your cancellation notice at least 7 days before the start date of the Mobius Training Course, we will give you a full refund of the Course Fee (up to the amount you have paid us);
  2.  if we receive your cancellation notice at least 48 hours before the
    scheduled time of the Mobius Training Course, Your Deposit will be
    forfeited and if we have received the full Course Fee from you, we will
    refund the Course Fee (less the Deposit);
  3.  if we receive your cancellation notice less than 48 hours before the
    scheduled time of the Mobius Training Course, Your Deposit and the Course Fee will be forfeited.

6.3. For In-House Training, our Refunds and Rescheduling policy is as follows:

  1. if we receive your cancellation notice at least 14 days before the start date of the Mobius Training Course, we will forfeit the Deposit;
  2. if we receive your cancellation notice less than 14 days before the start date of the Mobius Training Course we will forfeit the Deposit and you agree to pay us the balance sum owing for the full Mobius Training Course Fees.;
  3. You may request to reschedule the Mobius Training Course one time provided that (i) you give send us a notice at least 14 days before the start date of the Mobius Training Course whereupon we will endeavour to accommodate a new date(s) (Rescheduled Date”) to be mutually agreed; and (ii) the Rescheduled Date shall be within two months of the original training date(s).

7. Cancellation or re-scheduling of Mobius Training Courses

7.1. Where a Mobius Training Course is cancelled or re-scheduled by Us, we will use Our reasonable endeavours to notify You using the contact details You provided to Us at the time of booking.

7.2. It is Your responsibility to inform Us of any change to the contact address, telephone number or email address You provide to Us at the time of booking. We and the Venue reserve the right to cancel and/or reschedule any Mobius Training Course without any liability whatsoever.

8. Resale of Booking

8.1. You may not re-sell a Booking without Our prior written consent.

9. Substitute Delegates

9.1. You may substitute another person from Your organisation without charge provided that You notify us email at training@mobiusgroup.co of the name of Your replacement in advance.

10. Data Protection

10.1. As You have provided personal information, we need You to consent to the processing of this data. By submitting the Delegate Booking Form You acknowledge and consent that we may have to process your personal data in accordance with our Privacy Notice.

11. Conditions of Attendance

11.1. You must comply with instructions and directions given by staff, stewards and agents of the Venue and Us and any applicable policies and procedures of which You are notified.

11.2. We reserve the right to refuse access to, or remove any Delegate from any Mobius Training Course who, in our reasonable opinion has, or is likely to affect the enjoyment of the other Delegates, in our reasonable opinion is acting under the influence of drugs, or who uses threatening, abusive or insulting words or behaviour or who behaves in a manner which may cause a breach of the peace.

11.3. Any discriminatory language and imagery are not appropriate at any Mobius event, including in presentation material. If you violate these rules you may be sanctioned or expelled from the event without a refund.

12. Photography

12.1. We may arrange for photographs to be taken at any Mobius Training Course. Please advise us prior to the commencement of the Mobius Training Course if you do not wish your photo to be included in the Mobius Training Course publicity.

12.2. We may arrange for recordings to be made of Mobius Training Courses and, subject to presenters’ permission, for the filmed material made available after the event. If You do not wish to appear in a recording, please inform us prior to the commencement of the Mobius Training Course and sit where instructed.

13. Changes to Mobius Training Courses

13.1. We reserve the right to make alterations to the published programme for (or content of) any Mobius Training Course where reasonably necessary. Any changes to the Mobius Training Course published programme or content will be published on the Website or notified to You by email.

14. Contacts

14.1. Please direct any enquiries to training@mobiusgroup.co

15. Limitation of Liability

15.1. Personal arrangements including travel, accommodation or hospitality relating to any Mobius Training Course which have been arranged by You are at your own risk.

15.2. Neither We nor the Venue will be responsible for any loss, theft or damage to Your personal belongings, other than caused as a result of Our negligence or that of the Venue or other breach of statutory duty by Us or the Venue.

15.3. You will be responsible for paying for any damage which You cause to property at the Venue including the cost of additional cleaning where charged by the Venue.

15.4. Nothing in these Terms and Conditions will operate to limit or exclude liability of each party for death or personal injury arising out of its negligence, or for its fraud nor any other liability which cannot be excluded or limited under applicable law.

15.5. Subject to the paragraph above, in no circumstances will We be liable to You for any loss of business, revenue, profits, anticipated savings or goodwill (whether direct or indirect) or for any indirect, special or consequential loss, arising out of or in connection with these Terms and Conditions and the Mobius Training Course.

15.6 Our total aggregate liability to you under any and all causes of action including contract, tort (including negligence), misrepresentation, restitution or otherwise, arising in connection with the Agreement shall be limited to the total Fees paid You for the Mobius Training Course.

16. Intellectual Property Rights

16.1. All intellectual property rights in or arising out of or in connection with the Mobius Training, including any associated Training Materials shall be owned by Us.

16.2 No reproductions, scans or copies (wholly or in part) shall be made of the Mobius Training Material without the prior written consent of Mobius.

16.3 You agree not to take any video recordings or pictures of the Mobius Training and/or the Training Material without the prior written consent of Mobius.

17. Dispute Resolution

17.1. If any dispute arises out of these Terms and Conditions or Your Booking, We will attempt to settle it. To this end We shall use Our reasonable endeavours to consult or negotiate in good faith, and attempt to reach a just and equitable settlement satisfactory to both parties.

18. Waiver

18.1. Failure by either party to exercise or enforce any right or benefit conferred by these Terms and Conditions will not be deemed to be a waiver of any such right or benefit nor operate so as to bar the exercise or enforcement thereof or of any other right or benefit on any later occasion.

19. Assignment

19.1. We shall be entitled to assign any of Our rights and obligations under these Terms and Conditions provided that Your rights are not adversely affected.

20. Severability

20.1. If it is found by a Court that any of these Terms and Conditions for any reason cannot be enforced, this shall not prevent the other provisions from continuing to apply.

21. Force Majeure

21.1. For the purposes of these Terms and Conditions, “Force Majeure” means any cause beyond Our reasonable control including, but not limited to, war, acts of terrorism, pandemic, governmental requirements, acts of local or central Government or other competent authorities, failure of a utility service or telecommunications network, breakdown of equipment or machinery, illness or unavailability of trainer(s), Acts of God and industrial disputes. We will not be liable to You for failure to perform any obligation under these Terms and Conditions or in relation to Your Booking to the extent that the failure is caused by Force Majeure.

22. Amendments and variations

22.1. Please note that We may amend and update these Terms and Conditions from time to time. The Terms and Conditions as published on Our Website (or as otherwise provided to You) at the time of confirmation of Your Booking will apply.

22.2. Once Your Booking is confirmed (and in any event if You attend a Mobius Training Course as a Delegate) these Terms and Conditions shall be binding on You.

23. Governing Law and Jurisdiction

23.1. These Terms and Conditions shall be governed by and construed in all respects in accordance with the laws of Malaysia and the parties submit to the exclusive jurisdiction of the courts of Malaysia.